A detailed column explaining methods, benefits, and precautions of customer management!
As customer needs become more diverse, companies need to properly manage customer information to understand and respond to individual needs.
If there is no budget to introduce a new system for customer management, using Excel is recommended. It is free to use and is commonly employed for internal administrative tasks, making it sufficient for basic customer management.
This article will provide a detailed explanation of methods, benefits, and points to consider when using Excel for customer management. We also introduce Excel templates to help you get started with customer management, so please give it a try.
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